Your Coffee Subscription

Freshly roasted and delivered on your schedule. Pause or cancel anytime. Get an extra free bag of coffee with your first subscription order! Use code “COOLCOFFEE” at checkout.

Questions? Head to our FAQs section.

Eighty Brews

Get our pick shipped over.
Updated as we source new arrivals.

Our Espressos

Choose between our Heavy Bag Espresso, Off-Trend Espresso, Brisbane Espresso, and Decaf.

Let’s build your subscription

1 Pick Your Subscription

2 Choose Your Coffee

3 Pick Your Size

4 Grind

5 Frequency

6 Summary

  • Product: —
  • Subscription: —
  • Grind: —
  • Size: —
  • Frequency: —

Frequently Asked Questions

We offer flexible options so you can build a subscription that perfectly fits your needs:

Subscription Type

  • Ongoing Subscription — Best for regular, automatic deliveries. You can pause, skip, or cancel anytime.
  • Fixed Term / Gift Subscription — Choose a set period (3, 6, or 12 months). Great for gifting or trying us out for a fixed time.

 

Still not sure?

Use the subscription builder on this page. Start by selecting Ongoing or Fixed Term, then choose your coffee, size, grind, and frequency. You can always adjust or pause later.

You can easily Pause your subscription following these steps.

  1. Log into your Account
  2. Click My Subscription from the menu on the left
  3. Select the subscription you want to manage
  4. Under Actions, click Suspend.

To resume:

  • Go back to My Subscription
  • Click Resume

Your subscription will continue on its original billing schedule. For example, if your renewal is due on 7 July, resuming on 6 July or 9 July will not change the date — it will still renew on 7 July.

Need coffee sooner? Click Renew Now to generate your next order immediately without changing your regular renewal schedule.

You can bring your next delivery forward if you’re running low:

  1. Log into your Account
  2. Go to My Subscription
  3. Select the subscription you want to manage
  4. Click Renewal Now

You can’t currently postpone a subscription order to a specific future date. Instead, you’ll need to pause your subscription before the next order is created. When you’re ready, you can resume it at any time, and your subscription will continue on the same billing cycle from where it left off.

Yes, you can cancel your subscription at any time. To do so:

  1. Go to your Account
  2. Open Subscriptions
  3. Select the subscription you want to manage
  4. Click Cancel

Yes, if you are happy to receive the same coffee, you can change grind method and size. To do so:

  1. Go to your Account
  2. Open Subscriptions
  3. Select the subscription you want to manage
  4. Click Switch Subscription

If you want to change coffee, you’ll have to cancel (or pause) your current subscription and start a new one.

No — each subscription is for a single item only and must be kept as its own order. If you’d like to purchase additional products, you’ll need to place a separate order.

Your subscription will remain active as normal. If a renewal falls on a bank holiday or during the Christmas period, we’ll process it on the next working day. If you need coffee sooner, you can either Renew Now to bring your next order forward, or place a separate manual order at any time.

Subscriptions must be set up individually. You can have as many active subscriptions as you need, but each one needs to be created and managed separately.

Once your renewal order has been confirmed, it can no longer be amended. If you need to make changes, you’ll need to adjust your subscription before the renewal is processed or contact us as soon as possible and we’ll see what we can do.

Yes. You can update your details in your account by following these steps:

  1. Go to My Account
  2. Click Addresses on the left-hand menu
  3. Select the address you want to update (billing or shipping)
  4. Edit your personal details
  5. Edit your details and save the changes